Salesforce

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CRM

Salesforce

A customer relationship platform for sales, service, marketing and other business teams.

Overview

A customer relationship platform for sales, service, marketing and other business teams.

Key capabilities

  • Sales CRM, workflow automation, reporting, integrations

Strengths

  • Established product category; Broad feature set; Active vendor ecosystem

Considerations

  • Capabilities and pricing vary by plan, region and implementation.

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