Ecommerce CRM in India (2026): D2C, Shopify, WhatsApp & Repeat Sales
Short answer: An ecommerce CRM in India should help an online business turn customer and order data into better follow-up, support, retention and repeat-purchase workflows. The right system depends on your store platform, sales channels, customer volume, WhatsApp requirements, support process, and whether you need a CRM alongside your ecommerce platform or a broader commerce-management … Read more